The Records and Information Management Professionals Australasia  (RIMPA) (ABN 72 008 520 009) reserves the right to change its Terms and Conditions and policies from time to time. It is your responsibility to keep up to date with, and adhere to, these changes. It is the responsibility of all members, purchasers and users of RIMPA services to keep their personal contact details and profile up to date and it is solely their responsibility to pay all monies due to RIMPA and provide all necessary documentation and credentials to RIMPA as and when requested by RIMPA.

Online Payment Services

  • Online payments do not guarantee immediate access to the services purchased. Processing can take up to three business days in peak periods although one business day is an average time for order fulfilment

  • RIMPA online merchant services are facilitated through SecurePay and are governed by SecurePay Merchant Terms and Conditions

  • In no event will RIMPA be liable for any indirect, special, incidental loss or damage or for any loss of profit arising from your use of RIMPA's online merchant services. RIMPA does not warrants that the online merchant services will be free of computer viruses or other conditions that could damage or interfere with data, hardware or software

  • Your failure to provide information at the times and in the forms requested may result in a delay or failure of RIMPA to process an application or request made by you

  • All pricing includes GST and is processed in Australian Dollars

Fees, Cancellations and Transfers

  • All Memberships are on a recurring 12-monthly basis and all fees are non-refundable after 28 days of the initial purchase date. A refund for membership will only be granted if a written request is received by RIMPA within 28 days of the initial membership application. 

  • Registrations to attend RIMPA events are non-refundable, however, if the registrant advises inability to attend in writing 24 hours before the event commences, registrants may use their event credit by nominating a substitute event. In the instance of an RIMPA event being cancelled by RIMPA, a refund of the event fee may be made available on application

  • Purchase of general RIMPA products or services is non-refundable if you simply change your mind about a purchased item.