IM in 2020 - Adapt, Adopt and Accomplish!

Start Date
03 December 2020
End Date
03 December 2020
Start Time
12.00pm (AEDT - Canberra Time)
End Time
6.00pm ((AEDT - Canberra Time)
Mercure, Canberra - Corner Of Ainslie And, Limestone Ave, Braddon ACT 2612
Contact Name
Tynelle Spinner
Contact Phone
1800 242 611
Contact Email
Max. Attendees
Who Can Register?

Registrations Now Open

It's time to reconnect and recharge with your industry colleagues and celebrate the year that was!

Please join us to celebrate our first face to face event in 2020! Register now as there are limited spots available!

To view the Mercure Hotel Covid Safe Plan please head to the ACCOR Health and Safety Page


12noon to 1:30pm


1:30pm to 2:20pm

Innovation with people and technology, Castlepoint Systems – RIMPA’s 2020 J Eddis Linton Award winner, Outstanding Group category will present on their innovative approaches to managing information, moving people to new ways of working, and the technology they use to accomplish this. Castlepoint’s Data Castle is the new paradigm for information management command and control, using AI to deal with huge amounts of data, and the regulations information is subject to. 

Presenter – Rachael Greaves

Rachael Greaves is a records and information management thought leader, and designed the Castlepoint command and control product. Rachael has consulted on large-scale records, security, and audit projects in government and regulated industries with complex integrated environments, and developed Castlepoint in response to the tension seen in organisations between compliance, usability, sustainability and cost. Rachael is a Certified Information Professional (CIP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Data Privacy Systems Engineer (CDPSE), and is certified in project, change, and records management. With a cultural anthropology and linguistics background, Rachael brings ethical, global and sustainable practices to the sector. Her innovative technology concept has transformed the compliance and risk management outcomes of multiple organisations, by automating the application of complex and multi-layered regulatory obligations to their data holdings. Rachael’s mission is to improve outcomes for citizens and stakeholders by helping governments and organisations to provide better, more accountable services.

2.20pm - 2.30pm

Runover / Break

2:30pm to 3:20pm

Go Digital – Go Digital is a multi-faceted project to transition the ACT Community Services Directorate (CSD) to a paper-lite working environment. Go Digital is part of a greater ACT Government initiative known as Digital Records for Digital Government. 
Traditionally, CSD records had been created using paper processes and managed in paper format. In the 2017-18 budget, funds were appropriated to develop a blueprint of how CSD could digitise client records and adopt paper-lite processes to drive better business and outcomes. This blueprint could then be replicated by other directorates.
Go Digital began in October 2018. The Go Digital team, have worked to digitise records, develop procedures, digitalise processes, and assist the directorate to work in a single electronic document and records management system. The team will present on the processes – people and technological, that made the project a success.

Presenter – Katharine Stuart, ACT Government

Katharine Stuart works for the ACT Environment, Planning and Sustainable Development Directorate as the Director for Information Governance. Prior to this Katharine led the implementation of the Go Digital initiative at the ACT Community Services Directorate. Katharine has also worked as the project lead for the Australian Government Records Interoperability Framework at the Australian Government Department of Finance. Katharine previously worked at the National Archives of Australia where she contributed to the development of records management standards, policy and strategy. At the National Archives Katharine led the project team which delivered the Digital Continuity 2020 Policy. Prior to the National Archives, Katharine worked for the State Records Authority of New South Wales on the NSW digital strategy Future Proof. Katharine has degrees from the University of Canberra and Macquarie University including a Masters of Knowledge Management (Information Studies) and Masters of Museum Management.

3:20pm to 3:30pm

Runover / Break

3:30pm to 4:30pm



Panel Discussion - Change management and wellbeing in certain and uncertain times. Our industry panellists come from a variety of perspectives with real world practical advice on how to implement change projects, overcome resistance, and how to support the well-being of teams and self in uncertain times.

Confirmed panellists

Laila Billberg, Ignite Recruitment. Ignite are experts in recruitment, organisational behaviour, human resources, managed IT services and, people.

Roxanne Guesnon, Evolve & Amplify. Evolve & Amplify is a problem-solving advisory that delivers executable strategic advice. 

Kerrie Basman

Kylie Flanigan

5.00pm - 6.00pm

Christmas Drinks



Professional Member


Corporate Nominee / Individual Membership


Alliances - ASA/IIM/ALIA Member


RIMPA Student





Included in the above ticket price is a seated two course lunch and afternoon Christmas Drinks.

Thank you to our Sponsors