AI is only as good as the content it can access.
Across organisations, tools like Microsoft Copilot are being introduced into environments where documents are duplicated, poorly structured, inconsistently labelled, and governed by outdated or disconnected policies. The result? Inaccurate outputs, low trust in AI, and continued frustration for end users.
This session explores the critical relationship between information architecture, governance, and AI readiness.
Drawing on over 20 years of hands-on experience in SharePoint and Microsoft 365, Liza Tinker breaks down what’s actually happening inside real environments, and why traditional governance approaches are no longer enough.
Rather than focusing on theory or policy documents, this session takes a practical, design led approach to fixing the problem at its source. Attendees will gain:
- A clear understanding of how poor information architecture impacts search, compliance, and AI outputs
- Insight into why governance must be built into structure - not layered on afterwards
- Practical techniques to organise content using libraries, metadata, and ownership models
- A simple framework to begin improving their environment immediately
Whether you're responsible for records management, information governance, or digital workplace strategy, this session will help you move beyond documentation and start designing systems that actually work.
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Liza Tinker
Founder, Simply SharePoint
Liza Tinker is a Microsoft 365 collaboration specialist with over 20 years’ experience helping organisations bring structure, clarity, and control to their digital workplaces. She specialises in SharePoint, information architecture, and governance, with a practical, no-nonsense approach to solving real-world content challenges. Liza is the founder of Simply SharePoint, a rapidly growing platform supporting end users and professionals across Microsoft 365. Known for cutting through complexity, she focuses on designing systems that improve search, support compliance, and enable AI tools like Copilot to deliver meaningful results. Her work bridges the gap between governance theory and everyday business reality.
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https://simplysharepoint.com/
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lizatinker
