Quest for the Golden Data: The Organisation’s Hidden Treasure | Presented By James Price

12pm – 12.30pm AWST, 25 June 2026 ‐ 30 mins

Presented By James Price

Artificial Intelligence (AI) is driving the most significant disruption world wide since the advent of the internet. Almost every person in every organisation in every industry in every country on the planet will be affected. The accuracy of Artificial Intelligence-driven insights depends directly upon the quality and integrity of the assets it uses. However, there is no software in the world, AI included, that can guarantee high quality data, information and knowledge (Information Assets), and there is no software in the world, AI included, that can operate effectively without it. If the software can’t do it, then the humans must and that means good information behaviour which requires expectation setting and incentive which in turn requires governance and management.

Records and Information Managers know more about what is required than anybody else. We are becoming the most valuable people in our organisations but we are woeful at promoting ourselves. We work in the basement, not the board room. At a recent conference in Bristol, Information Managers admitted that they don’t have access to the executive, they still use the compliance club rather than the seductive lure of business benefit and our work is “long-winded, tedious and boring”. Sound familiar?  We need to change our audience, our message and our language. We need to change our audience from other information professionals to executives, our message from what and how to why and our language from technical to business.

This session will explain the work that is being sponsored by RIMPA Global and being done by Adelaide University and Experience Matters to help Records and Information Managers develop a compelling case for recognising the vital work that we do. You will take away from the session the findings of globally leading edge research and some simple tools to help.