Stream 1 | The Palladium Stage
AI is transforming how we work, but technology alone won't decide whether change succeeds. People will.
As information professionals, we're experts in systems, governance, and compliance. Yet our toughest challenges are often human: influencing people we don't manage, working with very different personalities, building trust, and helping others take on change.
Have you ever designed a great process that nobody followed? This session explains why, and what to do about it. Through real stories and practical insights, David Watts shows how to communicate more effectively, strengthen working relationships and increase your influence, whatever your role or title.
You'll leave with ideas you can use on Monday morning.