Speakers
Correne Bartlett
Presented By Correne Bartlett & Kieran Beard
When we started looking at PRIS legislation requirements to low literacy communities, we found that Business Services and Complaints delivery team had completely different views on how this should happen. In this session, we will discuss how we came to understand each other’s point of view to find a way that works for our service users and still meets service needs.
Correne currently services as I currently serve as Deputy Director at the Health and Disability Services Complaints Office and has over twenty years experience in the health service. Her work focuses on promoting equitable access to quality healthcare, while leveraging expertise in health leadership, strategy, and engagement to support impactful organizational outcomes. With a career beginning in occupational therapy, she has progressed through roles that emphasized mental health services, strategic initiatives, and stakeholder engagement. She is committed to fostering collaboration and building effective teams that contribute to improved healthcare systems, ensuring fairness and quality for all.
