Stream 3 | The Trade Arena
With the rise of generative and agentic technologies, non-human agents are no longer sitting at the edges of information work. They are now actively producing content, influencing decisions, and moving information at a speed and scale organisations have not had to manage before. Yet experience from multiple Information Management Assessments continues to show that many organisations are operating with low information maturity, fragmented practices, and increasing risks to both efficiency and trust.
This session argues that these conditions are not simply another stage of digital change. They mark an information revolution, and many organisations are not ready for it. At the same time, this moment creates a significant opportunity for Information Managers to move from a supporting role to a central one within their organisation’s information environment.
Drawing on practical assessment experience, this session reframes Information Managers as leaders of intelligent organisations: professionals who balance accountability, trust, and efficiency by connecting technology, information, processes, and organisational culture. Rather than treating AI as only a technical issue or a compliance concern, the session positions emergent technologies as active participants in information environments whose outputs must be governed, explained, protected, and trusted. From this perspective, efficiency is not in tension with governance; it is what becomes possible when information practices are understood, designed deliberately, and embedded in culture.
Giovanni Forero has extensive experience assisting organisations with their information needs. With experience in United States of America, and Australia implementing information and record solutions for clients across all multiple verticals, consulting and developing information strategies to understand the information needs and behaviours of users and organisations.
With a Master on Information and Knowledge Management from UTS, he is currently in the latest stages of his Doctoral research for UTS, investigating the information practices of scientists when researching highly resistant bacteria.
Giovanni has contributed to various Information Science conferences, currently directs the Intelligent Information Management (IIM) practice at Konica Minolta, where he advises organisations to implement information solutions, from discovery to implementation and continuous improvement.