10 Jul 2024

Minimising Risks and Maximising Trust

Anne Cornish Article- Learn how to safeguard customer data and maintain trust in the digital age.

Our CEO, Anne Cornish, recently had an article published in Public Spectrum on protecting customer data.

Protecting customer data is crucial in the digital age. Businesses and non-profits must implement robust data security measures to safeguard sensitive information and respond effectively to breaches. Smaller organisations face challenges due to limited resources, but it's essential to prioritise data security. Recent incidents at Ticketmaster and Ticketek highlight the importance of protecting data and managing third-party risks. Businesses should adopt practices like deleting outdated data, using strong access controls, encrypting data, updating systems, and conducting regular security audits. Effective breach response includes having a plan, being transparent, acknowledging the severity, and providing support to affected customers.

Read the full article here.