RIMPA eLEARN

Records Management Metrics and Reporting

This course is designed to help professionals use data to improve records management performance, ensure compliance, and support strategic decisions. It begins by exploring why metrics matter, showing how they can highlight operational risks, justify resource allocation, and demonstrate the business value of records management.

Participants will learn to identify and apply key metrics such as retention compliance, classification accuracy, and retrieval time. The course covers best practices for data collection, entry, and validation to ensure reliable and actionable information. 

Through case studies and interactive activities, participants will develop skills in analysing trends, identifying performance issues, and conducting root cause analysis. The course teaches how to create impactful reports tailored to different audiences, including department heads and executives.

Learners will also design strategic KPIs aligned with business goals and regulatory requirements and discover how to use data-driven insights to secure executive buy-in for improvements. Ideal for records managers, compliance officers, and business analysts, this course equips participants with the tools to turn records metrics into a powerful driver of efficiency, compliance, and strategic value.

Learning Objectives

At the end of this course, learners will be able to:

• Understand the value of metrics in improving records management and supporting business decisions.

• Identify and track key performance indicators (KPIs) like compliance, accuracy, and retrieval time.

• Collect and manage data accurately using best practices and standardised processes.

• Analyse performance data to spot trends, issues, and areas for improvement.

• Create clear, impactful reports that communicate insights and support decision-making.

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.

Information Governance

In today's digital landscape, effective Information Governance (IG) is crucial for ensuring your organisation's information is managed securely, efficiently, and in compliance with legal and regulatory standards.

This course will equip you with the knowledge and skills necessary to excel in this critical field.

Learning Objectives

At the end of this course, learners will be able to:

• Define Information Governance and its importance.
• List and describe key principles of Information Governance.
• Articulate the goals of Information Governance.
• Understand the benefits of effective Information Governance.
• Identify and explain key regulatory requirements related to Information Governance.
• Outline the stages of the information lifecycle.
• Differentiate between data governance and information governance.
• List and describe the responsibilities of key roles in Information Governance.
• Identify and discuss common challenges to effective Information Governance.
• Describe components of a well-structured Information Governance framework and identify relevant standards.

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.

Privacy Law Fundamentals (Australia)

Privacy law in Australia is primarily governed by the Privacy Act 1988 (Cth), which establishes the framework for handling personal information. This course will introduce the foundational elements of Australian privacy law, providing a comprehensive understanding of its key components.

Learning Objectives

The main themes covered include:

• An overview of the Privacy Act 1988 (Cth), its purpose, and scope.
• The Australian Privacy Principles (APPs), which form the cornerstone of the Act and guide the collection, use, and management of personal information.
• Clarification of what constitutes personal and sensitive information, and the rights of data subjects under the Act.

This foundational knowledge is essential for records management professionals to ensure compliance with legal obligations and to safeguard the privacy of individuals effectively.

Disclaimer

The legislation is subject to change. This course content must not be taken as legal advice.

Secure Destruction of Digital Records

This 1-2-hour course is designed for records management professionals to master the secure destruction of digital records. The course covers essential topics such as understanding the importance of secure destruction, identifying sensitive information, methods for secure destruction, compliance with legal and regulatory requirements, and best practices.

Leanrning Objectives:

At the end of this course, learners will be able to:

• Understand the importance of secure destruction of digital records
• Identify types of sensitive information that require secure destruction
• Identify various methods for secure destruction of digital records
• Comply with legal and regulatory requirements for digital record destruction
• Implement best practices for secure destruction in an organisation
• Evaluate and select appropriate destruction tools and services

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.

Managing PII for Record Managers (New Zealand)

Protection of personal identity information (PII) is a shared responsibility that requires diligence, attention to detail, and a commitment to upholding privacy principles. This course is tailored specifically for professionals like you, who are at the forefront of managing sensitive data. 

Learning Objectives:

At the end of this course, learners will be able to:

• Identify the concept of Personal Identity Information (PII).
• Distinguish between PII and other sensitive information.
• Recognize the importance of protecting PII.
• Understand the Privacy Act 2020 and New Zealand Information Privacy Principles.
• Learn the protocols for notifiable privacy breaches.
• Comprehend the consequences of PII breaches.
• Apply encryption techniques and access controls to protect PII.
• Implement best practices for disposal and destruction of PII.
• Develop a PII management plan with KPIs and regular audits.
• Conduct training and awareness programs on PII protection.

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.

Managing PII for Record Managers (Australia)

Protection of personal identity information (PII) is a shared responsibility that requires diligence, attention to detail, and a commitment to upholding privacy principles. This course is tailored specifically for professionals like you, who are at the forefront of managing sensitive data. 

Learning Objctives:

At the end of this course, learners will be able to:

• Recognise what constitutes personal identity information and its categories.
• Understand why safeguarding PII is crucial.
• Learn about the Privacy Act 1988, Australian Privacy Principles and the notifiable data breach scheme.
• Gain Knowledge of data protection laws across Australia.
• Implement Access Controls to manage and restrict unauthorised access to PII.
• Recognise PII Breach Impacts for both individuals and organisations.
• Create a PII Management Plan.

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.

Writing Effective Policies

Master the art of writing effective policies! In this course, you'll learn the key elements that make policies work, break down the must-have components every great policy needs, and discover how to ensure your policies achieve their goals while staying compliant.

Whether you're drafting new guidelines or fine-tuning existing ones, this course will give you the confidence and skills to write policies that truly make a difference.

Learning Objectives:

At the end of this course, learners will be able to:

• Understand the purpose and importance of effective policies in records management.
• Understand Policy Frameworks and Structures.
• Translate compliance with legal and regulatory standards into policies.
• Identify the key components of a well-written policy.
• Structure and format policies for clarity and ease of use.
• Write clear, concise, and actionable policy statements.
• Understand the process of policy review and approval.

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.

Recordkeeping Essentials

To keep or not keep records that’s the question we all have especially when we are not information management professionals. Maintaining accurate and organised records is crucial for success in today’s business world.

Whether we work in government agencies or private organisations understanding the essentials of information management will greatly enhance efficiency and compliance.

RIMPA Global in Collaboration with Public Record Office Victoria PROV brings you this course to equip you with knowledge and skills to manage records effectively specifically for non-records professionals.

Leaning Objectives:

At the end of this course, learners will be able to:

• Understand what constitutes a record.
• Explain the importance of maintaining records.
• Identify individual responsibilities in the record-keeping process.
• Understand the life cycle of records from creation to disposition.
• Understand and apply appropriate retention periods for different types of records.

Duration and Access:

• This course should take you 1-2 hours to complete.
• Access to the course will be valid for four weeks from the date of purchase.