The Leadership domain focuses on developing the skills and confidence to lead in the records and information management profession. These eLearns explore areas such as strategic thinking, influencing stakeholders, leading change, and building a strong information culture within organisations. Designed for those looking to step into or strengthen leadership roles, this domain supports you in driving best practice, guiding teams, and positioning information management as a key organisational priority.
Step into leadership with the confidence to inspire change. This course equips information management professionals with the essential communication and advocacy skills needed to influence senior leaders, engage stakeholders, and drive IM initiatives forward.
Learning Objectives:
At the end of this course, learners will be able to:
Duration and Access:
Price:
Member | $90
Non-members | $135
Price displayed is GST Exclusive
Great Leaders don't just think they feel.
Effective records management leadership requires more than policies and procedures. Leading with Emotional intelligence helps records professionals strengthen judgement, manage risk conversation, and lead with confidence, clarity, and credibility.
As we navigate compliance, change and competing priorities every day, this eLearn explores how emotional intelligence supports trust and calm decision making.
In this eLearn you will be able to:
Define Emotional Intelligence and explain its importance in effective leadership.
Identify personal emotions, triggers, and behavioural patterns to improve self-awareness.
Apply self-regulation strategies to manage emotions and respond calmly under pressure.
Use self-motivation techniques to build resilience, maintain focus, and stay positive.
Recognise and interpret others’ emotions to demonstrate empathy and understanding.
Demonstrate emotionally intelligent communication skills to strengthen relationships, influence others, and manage conflict.
Apply Emotional Intelligence strategies in leadership situations.
Duration and Access:
Price:
Member | $90
Non-members | $135
Price displayed is GST Exclusive
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