Mentorship Program
Looking to grow your career, expand your thinking, or give back to the profession? Our Mentorship Program connects records and information management professionals at all stages of their journey to share knowledge, build confidence, and strengthen the industry together.
Whether you’re seeking guidance or offering your experience, this program creates meaningful, one-on-one connections that support real professional development. Mentees gain valuable insights, practical advice, and a trusted sounding board, while mentors have the opportunity to shape the next generation of professionals and contribute to the future of information management.
Our program is flexible and designed to suit busy professionals, with partnerships typically starting with a short introductory meeting and evolving organically based on your goals and availability.
Join a supportive community, expand your network, and be part of something that makes a lasting impact on your career and the profession as a whole.
Mentoring Benefits
The benefits of the RIMPA Mentoring Program include:
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Learning from skilled mentors to reach your personal goals
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Increase your skills and knowledge
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Expand your networking reach
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Increase your profile in the records management industry
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Identify and plan self-development
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Share new ideas
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Receive articulate knowledge
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Develop professional confidence
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Reflection of your own experiences
Mentee’s can select from over 30 experienced mentors who hold a range of skills varying in both technical and professional aspects of our careers.
Mentor skills include all aspects of records and information management in addition to data management, information governance, leadership and management, information architecture, content management, knowledge management, change management, stakeholder management and the list goes on.
Mentor Program Deliverables
The RIMPA Mentoring Program provides each mentee:
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Initial orientation session between mentor and mentee to determine compatibility, capability and agreed objectives
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Mentee individual mentor plan - To determine activities that ensure mentoring goals are met. The mentee will complete the plan with help from the mentor
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Phone and email access to your mentors as required throughout the agreed subscription period.
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Assessment and editing of up to four documents developed by mentee’s relating to their role objectives
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Provision of additional resource material outside of that offered on the RIMPA members website
Mentor Program Evaluation
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At the mid- point of the program (6 weeks, 3 or 6 months after commencement) mentees and mentors will complete a mid-point evaluation interview with RIMPA central office staff.
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Overall program evaluation between mentor and mentee
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Follow-up evaluation three months after the completion of the program to measure the success of the program
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Mentor graduation ceremony to be held in conjunction with the annual RIMPA Live Convention
Meet the Mentors
Adam Bullock ARIM
Bio
Qualifications
- B Arts (Journalism)
- Adv Dip Recordkeeping
- Dip leadership and Management
Years in Industry
15
Positions Held
- Senior Customer Care Officer
- Records Compliance Officer
- Records Administrator
- Senior Records and Projects Officer
- Digitisation and Records Management Coordinator
- Manager, Digital Records & Records Management
- Records Manger
Skill Strengths
- Project Management
- Digitisation
- Communications and Stakeholder Engagement
- Policy Writing
- Marketing
- Training
Availability
10 hours per month
State
Queensland
Chris Foley ARIM
Current Position:
Data and IM Lead
Current Employer:
The Salvation Army
Industry Experience:
- 24 years IM experience
- 1999-2000: General IM contracting
- 2000-2003: KPMG (Records Team Leader).
- Team leadership; management of internal RM function.
- 2003-2004: City of Melbourne (IM Architect).
- Policy development and project design.
- 2004-2005: General IM contracting.
- 2005-2014: Objective Corporation (Business Consultant).
- IM Consulting services delivery, with focus on business analysis, solution configuration and implementation, workflow automation.
- 2015 to 2019: Self-employed IM Consultant.
- IM Consulting services delivery, with focus on solution and workflow automation projects. Employed with various organisations including Australian Defence Department.
- 2019 to 2023: Astral Consulting (Business Consultant).
- IM Consulting services delivery, with focus on business analysis, pre-sales, project management, and data migration.
- 2023 to 2024: The Salvation Army (Data and IM Lead).
- Policy development, project design and oversight, and management of internal RM function.
Special Skills:
- Project design and Project Management
- Consulting
- Internal RM function delivery
- Solution analyst
What can I offer the menteer?
- Listing and coaching skills
- Breadth of industry sector experience (public, corporate, non-for-profit)
- Breadth of role experience (Project Manager, Team Leadership, Solution Architect, Small Business Owner)
Qualifications:
- Diploma of Training & Assessment (MRWED)
- Certificate IV, Training & Assessment (RMIT University)
- Master of Information Management & Systems (Monash University))
- Master of Arts (University of Melbourne)
- Master of Education (University of Melbourne)
- Graduate Diploma of Education (Secondary) (Australian Catholic University)
- Bachelor of Arts (Hons) (Monash University)
Availability:
2-3 hours per month
State:
Victoria
Craig McGowan
Current Position:
Director / Solution Architect
Current Employer:
Cadmus Consulting
Industry Experience:
20 years Information management and compliance / governance (Senior Advisor)
15 Years Senior IT Management
Oli and Gas / Resources / Large Capital Assets
Local / State / Federal Government
Special Skills:
Information Architecture Design (Best Practice)
Human Computer Interface and User Centric Design
Technical Solution development (Records Management)
Alignment of technical solutions to Compliance requirements
ISO 15489, ISO 9001, ISO 27001
Use of Automation and Artificial Intelligence in solution design
M-files, SharePoint, Microsoft 365 Compliance, and AI
What can I offer the mentee?
Advice and Guidance relating to solution design and implementation.
Practical opportunities to test or practice relevant skills
Qualifications:
- Chartered IT Professional
Positions Held
- Principal / Solution Architect (Information Management)
- Practice Manager (Information Management and Governance)
- Director EMEA (RecordPoint – RM Product Vendor)
- Partner (Information Management / Collaboration)
- Director IT Systems, Senior Developer
Availability:
4-6 hours per month
State:
Western Australia
David Fricker
Bio
David Fricker joined the National Archives as Director-General on 1 January 2012.
David has had a distinguished international career with 45 years in public administration and government information management, including leadership roles in National Security and cultural heritage. He is a former Deputy Director-General of ASIO (2007-2011), a former Director-General of the National Archives of Australia (2012-2021) and is currently working as Special Adviser to the National Library and Archives of the UAE.
He is an active advocate for the preservation and accessibility of documentary heritage worldwide, having served as the President of the International Council on Archives (2014-2022), as a Vice-Chair of the UNESCO Memory of the World International Advisory Committee (2016- 2023). In 2023 he was conferred the award of Officer of the Order of Arts and Letters by the Republic of France. In October 2023 David was awarded the honour of Fellow of the ICA.
He is a graduate of the Australian Institute of Company Directors and a Professional Member of the Australian Society of Archivists.
In 2015 he was made Knight of the Order of Arts and Letters (Chevalier dans l’ordre des Arts et des Lettres) by the Republic of France.
Qualifications
- BA Computing, GAICD
Years in Industry
40
Positions Held
- DG NAA
- DDG ASIO
- CIO ASIO
- Company Director
Skill Strengths
- Public Administration
- Information Science
- Records Management
- Archives
Availability
2-4 hours per month
State
Australian Capital Territory
Dheeraj Rawal
Current Position:
Manager, Enterprise Information and Governance
Current Employer:
Coliban Water, Bendigo, VIC
Industry Experience:
16 years of knowledge and information management industry experience in India and Australia. Have worked within Consulting, Banking, Technology and Public sector.
Special Skills:
Extensive Stakeholder Management and Change Leadership – worked with cross-functional teams across the businesses, training, community building.
Knowledge and Information Maturity and Architecture – structuring information across different ecosystems, information asset registers, taxonomy, M365 governance, etc.
Strategic Thinking and Continuous Improvement – Align information initiatives with broader business and strategic objectives, identify opportunities for cost optimisation, drive a culture of process improvement and innovation.
What can I offer the mentee?
My time and experience from different countries and sectors. My knowledge and learnings from dealing with difficult stakeholders, dealing with information silos, M365 governance, Information Asset Register, Community of Practice, etc.
Qualifications:
- Masters of Business Administration, Melbourne Business School, Melbourne, Australia
- Post Graduate Diploma in Financial Management, Institute of Management Technology, India
- Bachelors in Commerce, University of Delhi, India
- Certified Knowledge Manager, Knowledge Management Institute, USA
Positions Held:
- Manager, Enterprise Information & Governance at Coliban Water, Victoria, Australia
- Senior Consultant, Deloitte Consulting, Melbourne, Australia
- Knowledge Management Lead, FNZ Australia
- Knowledge Consultant, ME Bank, Melbourne, Australia
Availability:
1 hour per month
State:
VIC
Jacqui Tyler CERIM ARIM
Current Position:
Senior Business Analyst
Current Employer:
Aurizon
Industry Experience:
18 years
Master of Information Management (Records Management)
- Business Improvement Analyst - Aurizon (6 Years)
- Document Controller - Ranbury Management Group (4 Years 10 Months)
- Recordkeeping Compliance Advisor - Queensland Motorways (2 Years 4 Months)
- Senior Records Officer - Department of Mines and Energy (1 Year)
- Records Coordinator - Gateway Upgrade Project (1 Year)
- Records Administrator - Cardno (18 Months)
- Records Officer - Cardno (6 Months)
Special Skills:
- Computer literacy –
- MS Word
- MS Excel
- SharePoint Online
- Adobe Cloud
- MS Forms
- Power BI
- Power Automate
- Articulate 360
- Hummingbird/EDocs
- Problem solving
- Creative thinking
- Multi-tasking
- Proofreading/editing
- Highly organised
What can I offer the mentee?
Someone who is happy to pass on her knowledge and experience in Document Control and the importance of seeing document as an Asset.
Bio
Jacqui currently works as a Senior Business Analyst at Aurizon and is the Lead Document Controller for Aurizon Network Asset Management. Jacqui holds a Bachelor of Arts (Anthropology/Media & Communications) and Master of Information Management (Records Management) from QUT. Jacqui was nominated for 2023 RIMPA Company Outstanding Achievement Awards – iQ Article of the Year “Managing the Health of Your Assets Using Power BI”
She really enjoys working in the field of Information Management and is always pleased to talk about document control and/or records. Jacqui has written the following policies and procedures for her area the Information Management Policy, the Network SharePoint Governance Policy and the Records Management Procedure. Jacqui enjoys learning new software applications and built a dashboard and report using Power BI which pulls from four SharePoint sites; this was self-taught. She has also just learnt how to use Articulate 360 and has produced two training videos for Network, these were Meridian Explorer Basics and Document Control Basics.
Jacqui will be sitting for her certification in Document Control through Concepsys – World Leaders in the Provision of Document Control Training, in April.
Jacqui loves playing scrabble and doing jig-saw puzzles and is an avid reader, finding thrillers and crime stories intriguing. Jacqui has four grown-up children, two grandchildren and a 15-month-old Cavoodle called Millie. Jacqui hopes to hear from you soon.
Availability:
4 hours per month
State:
Queensland
Jade Reed ARIM
Bio
Jade has extensive experience with records, information management, technology and digital transformation in Local Government. Jade currently works as the Manager of Digital and Customer Information at Hunter’s Hill Council.
In previous employment, Jade was a consultant for Redman Solutions. For Jade, consulting is all about getting the right people in the room and asking the right questions to identify the challenges different business areas face, and to improve processes that deliver better outcomes for council, the community and customers.
Records and information management is not always a high priority in some organisations, but Jade’s fresh perspective and deep understanding helps teams make significant process improvements, and fast.
Qualifications
- Certificate III in Business
- Certificate IV in Business Administration
- Certificate IV in RecordkeepingDiploma of Management (Recordkeeping)
Years in Industry
13
Positions Held
- Manager Digital and Customer Information (IT, Records and Customer Service) – Hunters Hill Council
- Consultant – (Local Government, Records, Training, Planning) – Redman Solutions
- Team Leader Information Management Support – Penrith City Council
- Information Management Support Officer – Penrith City Council
- Data Integrity Officer – Hawkesbury City Council
- Records and Information Technology Trainee – Hawkesbury City Council
Skill Strengths
- Process improvement / streamlining processes
- Staff engagement / change management
- Development and delivery of training
- Daily processes (scanning and registration processes, implement regular disposal etc)
- Local Government
Availability
1 hour per week
State
New South Wales
Jill Jones
Bio
I have developed my career in the Information Management profession by seeking opportunities to utilise my knowledge base in different settings. A common thread in my working experience, is to enjoy the challenge of being uncomfortable in a new environment and to look for opportunities to make great working relationships. Every role I have taken on has been with the focus to seek opportunities to develop a new skill-set. My 25+ years in this profession has me feeling as excited and as optimistic as ever that our profession is relevant and necessary and able to evolve to stand up to new challenges.
Qualifications
- Postgraduate Cert in Policy Studies (Public Policy)
- Diploma of Leadership and Management
- Bachelor of Science (Communication and Information Technology)
- Associate Diploma of Science in Library Technology
Years in Industry
20+
Positions Held
- Acting Director Business and Customer Services - Business and Customer Services – Department of Education
- Manager Corporate Information Services, Business and Customer Services – Department of Education
- Manager, Records - North Metropolitan Health Service (NMHS) – WA Health – HSU G9
- Project Manager, Document Management Reform – Perth Children’s Hospital Project – HSU G10
- WA Branch Records and Information Management Professional Association Australasia (RIMPAA) - Secretary
- Manager Corporate Information - Health Information Network – HSU G9
- Manager Corporate Information - Department of Culture and the Arts – PSA Level 6 (TSA Level 7 – 2011-2012)
- Acting Director Organisational Performance - Department of Culture and the Arts – PSA Level 8
- Sessional Lecturer (Part-time) - School of Computing and Information Science, Edith Cowan University
- Consultant Recordkeeping Services PSA – Level 6 - State Records Office of Western Australia
- Acting Director State Recordkeeping PSA Level 8 - State Records Office of Western Australia
- Co-ordinator Corporate Information - PSA Level 5 - Library and Information Service of WA
Skill Strengths
- Highly developed leadership skills
- Highly developed communication, oral and written skills
- Excellent training and presentation skills
- Subject Matter Expert in compliance frameworks to support corporate governance. In particular records, information and knowledge management
- Highly Developed Project and Risk management skills
- Staff recruitment and management skills
- Resource planning and management skills
- Highly developed Information Systems knowledge
Availability
In person only, East Perth - availability can be discussed
State
Western Australia
Matt O'Mara CXRIM FRIM
Current Position:
Director and Owner i3 Ltd www.ithree.co.nz
Director and Co-owner Analysis Paralysis Ltd www.anp.nz
Industry Experience:
I am a RIMPA fellow and have over 35 years in information management, ICT and senior management roles including local government Chief Executive and Chief Information and Technology Officer for the Department of the Prime Minister and Cabinet.
Special Skills:
Strategic Information Management, Business Intelligence and a wide variety of senior leadership experience managing large teams, working in complex environments and engaging with a wide variety of stakeholders.
What can I offer the mentee?
A wide range of experience and knowledge which I can impart in terms of career development and guidance.
Bio:
Matt has an extensive training and information management background. He is the Director of i3 Ltd which specialises in strategic information management and Analysis Paralysis Ltd which is a provider of data and analytics services. He has worked in health, education, defence, private sector, audit, and government. Roles have included general and operational management ranging from Chief Executive to Chief Information Officer.
Matt was awarded the J. Eddis Linton Information Proficiency Outstanding Individual Award and in 2020 he was awarded the RIMPA NZ Branch Excellence Individual Award. Matt has a Bachelor of Business Studies Degree and has completed certificates in Adult Education & Teaching. Matt thoroughly enjoys sharing his experience.
Qualifications:
- Bachelor of Business Studies Degree and a Diploma in Business Studies (endorsed in Management) at Massey University Certificates in Adult Education & Teaching and Intermediate Health Science at Auckland University of Technology
- Cyber Security Foundation Practitioner Exam delivered by ALC PRINCE2 Foundation certification
Years in Industry:
30+
Positions Held
- Director of i3 Ltd which specialises in strategic information management and Analysis Paralysis Ltd which is a provider of data and analytics services. Has worked in health, education, defence, private sector, audit, and government. Roles have included general and operational management ranging from Chief Executive to Chief Information Officer
Availability:
1 hour per month
Location:
New Zealand
Michael George
Bio
Qualifications
- Diploma in Records (Information) Management
Years in Industry
31+
Positions Held
- Archives Officer
- Records Officer
- Information and Records Management Consultant
- Coordinator Information Management (Acting)
- Information Management Specialist
Skill Strengths
- Record sentencing, appraisal, disposal application, writing record administrative histories.
- Liaising with organisations such as the Public Record Office Victoria.
- Administration of EDRMS, including configuration and maintenance of the system.
- Training staff for User and Advanced use of an EDRMS and Record Keeping Requirements in a Public Office.
- Support and guidance to internal staff for daily use and problem solving in relation to the EDRMS and record keeping requirements.
- Supervising small Information Management teams in a public office.
- Writing procedures and user guides for users and administrators of the EDRMS
Availability
1 hour per week during business hours
State
Victoria
Nicole Thorne-Vicatos CERIM CRIM
Bio
Star Wars! May the Force be with you.
The rebels and Jedis get the importance of records! How many times have they broken into Imperial fortresses to steal blueprints? OK, so there are some access and privacy issues with their tactics, but they see the need for creation, preservation, systems and their value to re-use as required.
While I liken myself to R2-D2 (who can forget his preservation techniques with the "you are my only hope Obi-Wan Kenobi" message), my records management strategies are far more compliant than my heroes.
I have been involved with EDRMS implementations; system administration; created a Retention and Disposal Schedule; written many governance documents; and conducted many training sessions for systems and records management theory. During all of this, I have kept up my involvement in the hands on processes as well: from creation to sentencing and destruction.
Qualifications
- Graduate Diploma in Business Information Management
- Bachelor of Arts
Years in Industry
21
Positions Held
- Executive Records Officer - Queensland Health
- Records Manager - Great Barrier Reef Marine Park Authority
- Records Supervisor - Environmental Protection Agency
- Records Project Officer - Department of Child Safety
- Records Officer - Main Roads
Skill Strengths
- Implementing best practice and legislative requirements
- Audits
- Improving awareness
- Cleaning up legacy records
- Reporting
- Developed retention and disposal schedule
Availability
1-2 hours per week
State
Queensland
Paula Trcek
Current Position:
Information and Electronic Content Lead
Current Employer:
Melbourne Water
Industry Experince:
22 Years
Special Skills:
Information and records management, information lifecycle, training, information governance, VPDSF, information security, records appraisal, project management, process improvement, business gathering and design, collaboration, team building, information asset register
What can I offer the mentee?
I am passionate and love my role as the Information and Electronic Content and Lead at Melbourne Water. I would be happy to share my experience, knowledge and provide guidance to other passionate IM professionals.
Bio:
With extensive experience spanning various domains including the private sector, not-for-profit organisation, the public sector, and currently within the utility industry, my many years in the IM field have provided me with a diverse perspective. I find myself invigorated by the opportunity to actively participate in and contribute to the ongoing digital transformation of information management. This dynamic landscape of new innovations presents a host of challenges across every facet of the information lifecycle, and I eagerly embrace the chance to navigate and address these challenges.
Qualifications
- Bachelor of Arts (History), La Trobe University
- Graduate Diploma of Archives & Information Management, Monash University
Years in Industry:
25
Availability:
2-3 Hours Per Month
State:
Victoria
Ruth Butcher ARIM
Current Position:
Manager, Consulting & Training Services
Current Employer:
Siller Systems Administration
Industry Experience:
Over 20 years in the information management industry work with state, territory and federal agencies and private enterprise.
Special Skills:
Information and data governance; information architecture and taxonomy development; retention and disposal schedule development; development and delivery of training programs; business systems assessments; metadata management; information practice reviews and strategic planning.
What can I offer the mentee?
Advice, guidance, feedback, support and insights into a range of information management matters as well as offering an alternative perspective and practical ideas based on my industry experience.
Bio:
B.A (Hons) French, Spanish & Env. Science, Graduate Diploma of Information Studies; Cert. IV Assessment & Workplace Training; ARIM
Ruth Butcher is the Manager, Consulting and Training Services at Siller Systems Administration (SSA).
Working in the information management industry for over 20 years, Ruth has substantial experience providing information advice, training and other services to Commonwealth and State agencies as well as private sector organisations. This has included leading projects involving the development of information governance frameworks, strategies, policies and processes, information architectures and disposal authorities, as well as information management health checks, system assessments and implementation assistance. Ruth is also responsible for the development and delivery of many of SSA's tailored information management training courses.
Following completion of the Graduate Diploma of Information Studies, Ruth received the Australian Library and Information Association Student Award for most outstanding student in 2016.
Ruth’s interests include mountain biking, swimming, running and spending time with family and friends.
Qualifications:
- Graduate Diploma of Information Studies, including ALIA Award for student with the highest-grade point average
- Cert IV in Assessment and Workplace Training
Years in Industry:
20+
Availability:
1hr per week (could possibly offer a little more at times when work is quiet)
State:
New South Wales
Sandra Pickett ARIM
Bio
Career spanning 30 years in various roles aligned with Information and Records Management, Privacy and Freedom of Information. Complimented with qualifications in Archives and Records Management (Monash University) including Training and Assessment. I have worked in the education and private sectors and across all levels of government and am currently the Enterprise Information Manager at Victoria Police.
I am passionate about my chosen profession and sharing my knowledge while collaborating with my peers and colleagues and having a positive impact in the workplace. I see the value in giving back to the Association that has supported me throughout my career whether its representing the Victoria Branch (formerly Director, President, Vice President, Secretary) or in the capacity of a presenter, Trainer and Mentor.
Qualifications
- Graduate Diploma in Records Management Monash University (1996)
- Cert in Records Management Swinburne (1993)
- Cert IV in Training and Assessment
Years in Industry
30+
Positions Held
- Manager Consulting – Records Solutions P/L
- Team Leader Corporate Information - City of Kingston
- Manager Records and Archive Services - Victoria University
- Enterprise Information Manager - Victoria Police (present)
Skill Strengths
- Promoting the importance of information and records management
- Strategic planning
- Developing roadmaps
- Writing business cases
- Reporting to executives and committees
- Collaborating and engaging with stakeholders
- Identifying gaps (pain points/user stories)
- Training and education
- Team building/emotional intelligence
- Problem solving
- Information asset management
- Risk management
Availability
1 hour per week
State
Victoria
Vicki Bennett ARIM
Bio
Qualifications
- Diploma in Safety Auditing
- Diploma in Government Management
- Diploma in Project Management
Years in Industry
21
Positions Held
- Deputy Director Enterprise Records Management
- Web and records manager for Western Australia
- Registry Manager Shoalhaven Area
- Information and ICT manager 723 squadron
- Deputy Director information management
Skill Strengths
- Identification, design and delivery of fit for purpose records management skills and application training packages
- Identification and implementation of fit for purpose multi-layer records management policy frameworks
- Effective records management and ICT Project management
- Implementation of records authorities and keywords in Records Management applications
- Designing and documenting fit for purpose Information structures to meet records management and end user requirements
- Objective specialist
Availability
4 hours per week
State
New South Wales