IM Blog

Microsoft 365 and AI may promise faster, smarter work, but without governance built in from the start, the greatest risk is not whether information can be found and shared, but whether it should be.

Remember when mobile phones forced us to delete old messages because storage was limited? Today, data is rarely removed, it's duplicated, migrated and retained indefinitely. As organisations face growing regulatory, privacy and AI-related risks, the challenge is no longer collecting information but managing it effectively. This article explores why data risk is becoming a critical organisational issue and why strong information management has never been more important.

SharePoint isn't usually the problem, adoption is. By working closely with teams and supporting practical, user-led solutions, Engineers Australia transformed 19 teams in 15 months, migrated over 3 million files, improved user satisfaction, and created a repeatable model for sustainable change.

Drowning in decades of file share chaos? Discover a practical, real-world methodology for cleaning up data, reducing risk, cutting storage costs and preparing your information for the future.

As AI accelerates the explosion of data, organisations must rethink how information is stored, secured and retrieved, ushering in a new era where preserving human knowledge for future generations depends on speed, quality and intelligent data architecture.

Why the looming shortage of public AI training information creates unprecedented opportunities for information management professionals?

Why treating information as an asset is now a business imperative

Reducing the environmental impact of digital information starts with creating less, keeping less, and rethinking disposal practices, using tools like AI responsibly to support smarter, more sustainable information management

In a world where cyber threats can strike from anywhere in seconds, cybersecurity is no longer just an IT issue, it is a business-critical responsibility that starts with leadership and underpins every part of organisational resilience

You've heard the whispers. AI is coming for records management jobs. Automation will make practitioners obsolete. Your career is on borrowed time.

Digital disposal is the thing we all know we should be doing, but somehow it keeps sliding to the bottom of the priority list. We've got old data sitting around, often unpatched and vulnerable.

I’ve processed millions of tapes and paper boxes, yes, millions, spanning everything from seismic data locked in the oilfields, to medical scans from hospitals, to lost television footage of ballet dancers, athletes, and explorers.

It's essential for today's records and information management professionals navigating increasingly complex digital landscapes to understand the history of information censorship.

AI is not just reshaping companies, it is redefining the value of trustworthy information

Legal Wants to Keep It. Privacy Wants to Delete It. Now What?

RIMPA Global is championing environmental responsibility and sustainability in records and information management.

Why Information Culture Matters More Than You Think

Who has more influence in an organisation? The answer might surprise you.

Every organisation has information outside formal control. Modern work moves faster than governance frameworks, leaving content across shared drives and collaboration platforms unseen, unmanaged and exposed to risk.

What exactly constitutes ‘vexatious’ behaviour and what powers do agencies have to address it?

A growing gap between how information is governed and how it’s actually used is slowing organisations down. This looks at how records must evolve from controlled archives to accessible, valuable assets.

Data is abundant, insight is scarce. A look at how thoughtful preparation, clear questions and AI agents unlock value already hidden in everyday systems.

If you think records retention is too expensive, this blog shows why the real cost lies in productivity losses, legal exposure, data breaches and the far greater price of doing nothing.

Digitisation promises preservation, access, and efficiency, but what gets left behind? When archives go digital-only, we risk losing the powerful emotional connection that comes from handling original documents.

Here are 8 tips for discovering if a vendor's technology will work or not.

How many times have you sat through a governance meeting where the entire goal was just to tick boxes?

Every single ANAO performance audit in 2023–24 flagged records management issues, making this essential reading for records managers who want to understand the risks, the root causes and exactly where to focus next.

Stacey’s pathway into Records and Information Management wasn’t planned, but it’s been purposeful.

AI is not a threat to information management, it is the moment our profession steps forward to lead trust, governance and real value in the AI era.

The Office of the Australian Information Commissioner (OAIC) will be conducting its first privacy compliance sweep commencing in January 2026.

The social media ban for under 16's poses risks of potentially erasing personal history.

The records and information management environment is evolving fast. With rising data volumes, greater executive focus and the influence of AI and automation, professionals are facing new pressures. Traditional approaches are no longer enough.

Many organisations still store decades of paper records in boxes, often overlooked until a vital contract or compliance document is suddenly required. Locating information in paper files is slow and inefficient, making digitisation essential for fast, reliable access.

AI is reshaping information management by automating classification, enhancing security and enabling deeper insight, but its value depends on strong governance and compliance

The Digital Preservation Coalition has just released the 2025 edition of its Global 'Bit List' of Endangered Digital Species and if you're a records and information management professional, this document should be required reading. Not next week, not when you have a spare moment - now!

We all know that records and information management doesn't always top the list of workplace conversations. I've learned over the years that he difference between an IM program that merely exists and one that actually thrives often comes down to one thing: listening.

Why the looming shortage of public AI training information creates unprecedented opportunities for information management professionals.

Physical records are forever, not just for Christmas - perfectly captures one of the most overlooked challenges facing organisations in our Digital Age.

Why your biggest recordkeeping challenge isn't technology – it's human behavior.

It takes 4 hours a week for end users to classify their records. And they don't do it. That leaves us with one of two choices. Hire a records manager for every 10 business users, or find a way to change our culture and supplement our work with technology.

Some teams from the 2024 hackathon talk about their experience and the challenges of participating in last year's hackathon in Adelaide.

From dusty archives to the digital frontier, the records and information management profession has quietly transformed into the backbone of today’s AI and machine learning revolution.

Kaan Volkan discusses the 6 biggest lies in records management that drives him mad.

Picture this scenario: your organization's entire records team wins the lottery today and quits. What happens to your records program? How long would it take to rebuild everything from scratch? If this thought keeps you awake at night, you need a records management playbook.

A compelling call to action for information management professionals to seize their moment in the digital transformation era

A new benchmark for best practice in records and information management has arrived. AS 5393:2025 – Records and information management – Migration of authoritative data, information and records between systems has recently been published.

Traditional Excel-based asset registers are no longer enough. As information ecosystems grow more complex, rigid spreadsheets can’t keep up with modern demands for flexibility, compliance, and integration. It’s time to rethink your approach.