AI is reshaping information management by automating classification, enhancing security and enabling deeper insight, but its value depends on strong governance and compliance.
We all know that records and information management doesn't always top the list of workplace conversations. I've learned over the years that he difference between an IM program that merely exists and one that actually thrives often comes down to one thing: listening.
The records and information management environment is evolving fast. With rising data volumes, greater executive focus and the influence of AI and automation, professionals are facing new pressures. Traditional approaches are no longer enough.
Many organisations still store decades of paper records in boxes, often overlooked until a vital contract or compliance document is suddenly required. Locating information in paper files is slow and inefficient, making digitisation essential for fast, reliable access.
Traditional Excel-based asset registers are no longer enough. As information ecosystems grow more complex, rigid spreadsheets can’t keep up with modern demands for flexibility, compliance, and integration. It’s time to rethink your approach.
Digitisation promises preservation, access, and efficiency, but what gets left behind? When archives go digital-only, we risk losing the powerful emotional connection that comes from handling original documents.
It takes 4 hours a week for end users to classify their records. And they don't do it. That leaves us with one of two choices. Hire a records manager for every 10 business users, or find a way to change our culture and supplement our work with technology.
A new benchmark for best practice in records and information management has arrived. AS 5393:2025 – Records and information management – Migration of authoritative data, information and records between systems has recently been published.
Physical records are forever, not just for Christmas - perfectly captures one of the most overlooked challenges facing organisations in our Digital Age.
Every single ANAO performance audit in 2023–24 flagged records management issues, making this essential reading for records managers who want to understand the risks, the root causes and exactly where to focus next.
The Digital Preservation Coalition has just released the 2025 edition of its Global 'Bit List' of Endangered Digital Species and if you're a records and information management professional, this document should be required reading. Not next week, not when you have a spare moment - now!
