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The difference between an IM program that merely exists and one that actually thrives often comes down to one thing: listening

Kaan Volkan discusses the 6 biggest lies in records management that drives him mad.

AI is reshaping information management by automating classification, enhancing security and enabling deeper insight, but its value depends on strong governance and compliance.

We all know that records and information management doesn't always top the list of workplace conversations. I've learned over the years that he difference between an IM program that merely exists and one that actually thrives often comes down to one thing: listening.

The records and information management environment is evolving fast. With rising data volumes, greater executive focus and the influence of AI and automation, professionals are facing new pressures. Traditional approaches are no longer enough.

Many organisations still store decades of paper records in boxes, often overlooked until a vital contract or compliance document is suddenly required. Locating information in paper files is slow and inefficient, making digitisation essential for fast, reliable access.

AI has been on everyone’s lips for years, with constant messages that it’s coming and we need to be ready, but its time to shift the conversation

Traditional Excel-based asset registers are no longer enough. As information ecosystems grow more complex, rigid spreadsheets can’t keep up with modern demands for flexibility, compliance, and integration. It’s time to rethink your approach.

A compelling call to action for information management professionals to seize their moment in the digital transformation era

It takes 4 hours a week for end users to classify their records. And they don't do it. That leaves us with one of two choices. Hire a records manager for every 10 business users, or find a way to change our culture and supplement our work with technology.

A new benchmark for best practice in records and information management has arrived. AS 5393:2025 – Records and information management – Migration of authoritative data, information and records between systems has recently been published.

Physical records are forever, not just for Christmas - perfectly captures one of the most overlooked challenges facing organisations in our Digital Age.

The Office of the Australian Information Commissioner (OAIC) will be conducting its first privacy compliance sweep commencing in January 2026.

The social media ban for under 16's poses risks of potentially erasing personal history.

The Digital Preservation Coalition has just released the 2025 edition of its Global 'Bit List' of Endangered Digital Species and if you're a records and information management professional, this document should be required reading. Not next week, not when you have a spare moment - now!

Why your biggest recordkeeping challenge isn't technology – it's human behavior.

Why the looming shortage of public AI training information creates unprecedented opportunities for information management professionals.

Some teams from the 2024 hackathon talk about their experience and the challenges of participating in last year's hackathon in Adelaide.

Picture this scenario: your organization's entire records team wins the lottery today and quits. What happens to your records program? How long would it take to rebuild everything from scratch? If this thought keeps you awake at night, you need a records management playbook.

From dusty archives to the digital frontier, the records and information management profession has quietly transformed into the backbone of today’s AI and machine learning revolution.