AI is reshaping information management by automating classification, enhancing security and enabling deeper insight, but its value depends on strong governance and compliance.
We all know that records and information management doesn't always top the list of workplace conversations. I've learned over the years that he difference between an IM program that merely exists and one that actually thrives often comes down to one thing: listening.
The records and information management environment is evolving fast. With rising data volumes, greater executive focus and the influence of AI and automation, professionals are facing new pressures. Traditional approaches are no longer enough.
Many organisations still store decades of paper records in boxes, often overlooked until a vital contract or compliance document is suddenly required. Locating information in paper files is slow and inefficient, making digitisation essential for fast, reliable access.
Digital disposal is the thing we all know we should be doing, but somehow it keeps sliding to the bottom of the priority list. We've got old data sitting around, often unpatched and vulnerable.
Traditional Excel-based asset registers are no longer enough. As information ecosystems grow more complex, rigid spreadsheets can’t keep up with modern demands for flexibility, compliance, and integration. It’s time to rethink your approach.
It's essential for today's records and information management professionals navigating increasingly complex digital landscapes to understand the history of information censorship.
Digitisation promises preservation, access, and efficiency, but what gets left behind? When archives go digital-only, we risk losing the powerful emotional connection that comes from handling original documents.
It takes 4 hours a week for end users to classify their records. And they don't do it. That leaves us with one of two choices. Hire a records manager for every 10 business users, or find a way to change our culture and supplement our work with technology.
A new benchmark for best practice in records and information management has arrived. AS 5393:2025 – Records and information management – Migration of authoritative data, information and records between systems has recently been published.
Physical records are forever, not just for Christmas - perfectly captures one of the most overlooked challenges facing organisations in our Digital Age.
