IM BLOG: AI and the Intersection of Technology and Information Governance
Artificial intelligence (AI) is transforming how organisations manage and protect information. From automating classification to improving data security, AI is helping businesses unlock the value of their data while reducing risk. However, these benefits come with responsibilities. Trust, compliance, and robust governance remain essential to ensure AI adoption is ethical and effective.
Modern organisations generate enormous volumes of information across physical and digital formats. Managing this data securely and efficiently is a challenge. Digitisation offers a solution by converting paper records into structured, searchable digital files. Accredited providers like TIMG deliver secure scanning, digitisation, and storage services that support compliance and enable smarter data use.
Digitisation is more than converting paper to pixels. It is a governance-first process that prioritises accuracy, security, and compliance. Providers such as TIMG help organisations meet Australian standards, including the Information Security Manual and the Protective Security Policy Framework. These frameworks require encryption, access controls, and protective markings to safeguard sensitive information.
AI amplifies the benefits of digitisation. Machine learning tools can classify documents, detect patterns, and extract insights from large datasets. This reduces manual effort and improves decision-making. For example, AI-driven systems can identify compliance risks or flag anomalies in financial records. However, these tools rely on clean, well-structured data. Without proper governance, AI outputs can be inaccurate, undermining trust and exposing organisations to risk.
Ethical and regulatory considerations are critical. Australian privacy laws, such as the Australian Privacy Act, require organisations to protect personal information and maintain transparency. AI systems must align with these principles through careful oversight and secure data handling. Accredited governance providers create controlled environments where sensitive data is protected and accessible for legitimate use.
Standards for digitisation, such as those from the NAA, ensure digital records are accurate, durable, and legally defensible. These measures support continuity and compliance while enabling AI integration.
As AI adoption accelerates, the connection between technology and governance becomes more important. By following Australian regulatory frameworks and best practices, organisations can embrace innovation without compromising integrity. AI promises faster, smarter processes and better insights, but trust and governance will remain the foundation.
To learn more about secure digitisation and information governance solutions, visit TIMG or explore resources from RIMPA Global.
Meet your blog author:
Maurice Hewson, Group Sales Manager & SA/NT State Manager, TIMG
With 26 years in records management, I am a founding member of TIMG South Australia and currently serve as TIMG Group Sales Manager & SA/NT State Manager. I’ve helped grow TIMG from a small client base into a leading provider of information management solutions, supporting hundreds of businesses across the state. My focus has always been on building strong client relationships and tailoring innovative, cost‑effective solutions that help organisations manage data securely and grow successfully.