Information and Records Projects Coordinator
Administration Review Tribunal
The Information and Records Projects Coordinator works within a small team of information management practitioners and collaborates closely with the Assistant Director, Information and Records Management, and the Director, Information Management to develop, implement, and oversee strategic information management initiatives and projects that strengthen the Tribunal’s information management (IM) governance, policies, practices, systems, and capabilities.
This position works under limited direction on multiple initiatives and projects aimed at driving cultural change and improving the Tribunal’s information management maturity and capability. Responsibilities include coordinating internal consultation processes, project planning, developing resources and presentations, drafting reports and briefings, conducting research, and analysing data to deliver initiatives that meet stakeholder needs. The role requires strong ability to meet deadlines, adapt to change, and work across multiple areas.
Key responsibilities
- Project Management: Coordinate strategic Information Management initiatives and projects, including planning, documentation, implementation, and monitoring. Research, review, and analyse data, reports, websites, and other relevant material to inform the development of Information Management strategy initiatives and projects. Report on progress, milestones, and risks, and proactively identify solutions to challenges/issues.
- Communication: Provide secretariat support to committees and expert groups, including preparing correspondence, meeting papers, presentations, briefing notes, and minutes for diverse audiences, along with other administrative tasks.
- Stakeholder engagement: Build and maintain strong, productive relationships with internal stakeholders by providing expert advice and guidance to members, registrars, and staff. Champion a culture of user centred services within the team and serve as the escalation point for complex member and staff interactions.
- Reporting: Contribute to reports for the Tribunal’s Senior Management Committee (SMC), parliament, the National Archives of Australia (NAA), and other Australian Government data collections, including the NAA’s Check-up Survey. Participate in internal audits of the Tribunal’s information and records management practices. Analyse and recommend improvements to operational and statistical reports related to information and records management.
- Team support: Contribute to Information and Records Management team planning, reporting, and achievement of outcomes as required. Support IM section projects as directed. Assist in monitoring and responding to requests for help.
Required capabilities and experience
1. Proven ability to lead the planning and management of multiple initiatives and projects, setting objectives, timelines, and deadlines, while prioritising tasks and allocating resources to ensure successful delivery.
2. Extensive knowledge of government information management legislation, policies, and standards, and their application within Commonwealth agencies.
3. Demonstrated experience with information and records management systems, such as SharePoint or EDRMS, and proficiency in using the Microsoft Office suite, including Copilot, to perform digital administrative tasks that support projects.
4. Demonstrated research and analytical skills, combined with sound judgment to address project and information management challenges to initiate and drive change to improve the quality and efficiency of services.
5. Highly developed interpersonal and communication skills to build and manage complex relationships with internal stakeholders and engage effectively with the Tribunal’s diverse members and staff, including the ability to tailor your approach to different audiences and clearly explain technical and complex information
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