A data-literate and digitally skilled workforce are the key ingredients for an organisation to undertake digital transformation and realise expected benefits in both operational efficiency and customer experiences.
In addition, data literacy skills can be seen as an essential ingredient for organisations to implement citizen-centric approaches to delivering government services.
Data literacy involves identifying, locating, interpreting, and evaluating a range of information and data types in an ethical manner, and then using that information to respond to specific questions or issues.
It’s a skill that empowers all levels of workers to ask the right questions, build knowledge, make decisions, communicate and collaborate with others.
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