Now more than ever it is important for all employees within your organisation to have a strong understanding of records management.

Information and Records Management skills help us understand what records we have, where the records are and how long we need to keep them.

This workshop is aimed at all professional levels, providing an overview of records management terminology, definitions, and overall responsibilities. This course can be tailored to suit various fields including management and general users.


At the end of this workshop, you should be able to:

  • Understand the history of the Information and Records management profession in Australia
  • Know what Records are and what is their purpose
  • Identify the 5 steps of the records lifecycle
  • Understand why Information and Records management is important
  • Understand the difference between a Document and a Record
  • Understand what Information and Records are and some of the associated activities
  • Understand the benefits of good recordkeeping and the impact of poor recordkeeping
Dianne  Jeffery

Dianne Jeffery

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