Senior Information and Records Management Officer
Aged Care Quality and Safety Commission
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
About the Team
The Cyber team within the Digital branch are here to safeguard our digital assets, information and infrastructure by leading the implementation and monitoring of robust security measures, policies and practices to protect against unauthorised access, data breaches and cyber-attacks.
Cyber’s IT Security Advisory team (ITSA) provides expert guidance and insights to ensure compliance with regulatory requirements and enhance cyber security awareness within the Commission. They engage with partners to identify emerging threats and industry trends to proactively identify and mitigate risks.
About the Role
We are seeking a highly motivated and organised person to join our dynamic Information and Records Management team in the Digital branch. As the APS6 Senior Information and Records Management Officer, you will be part of a team supporting the Commission to meet its legislative requirements for recordkeeping. The Information and Records Management team provides detailed records management functions in accordance with relevant legislation and Commission policies and procedures. You will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. Highly developed communication and stakeholder engagement skills and the ability to think outside the box are essential.
As part of a team, you will contribute to the delivery of records management functions, and develop procedural, administrative and operational advice and support for records management practices. You will be a highly capable person who enjoys sharing knowledge, working to timeframes, and is outcomes focused.
Position Duties
- Maintain electronic and paper records in line with records management processes and security requirements.
- Contribute to the delivery of record-keeping education, advice, support and training, including the development and delivery of targeted education of Commission staff, relating to the Commission’s Information and Records Management Policy.
- Support the development of policies, procedures and systems for the compliant storage and disposal of Commission records.
- Coordinate vendor management activities, including responding to any issues and questions addressed to the Information and Records Management team.
- Coordinate reporting, such as the National Archives of Australia’s Annual Check-up Survey, the bi-annual Senate Procedural Order No.12 Reporting, performance outcomes and quality assurance.
- Manage quality assurance activities to support compliance with records management procedures and legislation.
- Build rapport and maintain stakeholder relationships.
- Resolve complex issues and/or requests or escalate as required and recommend alternative approaches and solutions.
- Identify and assess risks to work area and take appropriate action.
- Manage own workload and priorities in specified timeframes and provide support and guidance to other team members.
- Perform other projects and tasks as required.
Position Eligibility Requirements (Selection Criteria):
- To be successful in this role you will need to demonstrate the following:
- A sound understanding of, or the ability to quickly obtain knowledge of, the National Archives of Australia retention policy requirements and how to apply them to records.
- A sound understanding of, or the ability to quickly obtain knowledge of, records management knowledge and practices.
- Highly developed communication skills, including the ability to discuss issues with credibility, transparency and respect, and tailor messages appropriate for the audience.
- Build and sustain positive relationships with team members, stakeholders and clients.
- A sound understanding of, or the ability to quickly obtain operational knowledge of, RecordPoint, the Commission’s electronic document and records management system.
- Demonstrated analytical skills, including the ability to assess documents and use data to provide insights and make sound recommendations.
- Highly developed interpersonal skills, including the ability to work productively within a team in a dynamic environment, encourage innovative ideas, build trust, provide support, and foster a positive and supportive team culture.
- Capacity to work in a busy environment, working with competing priorities and ability to effectively manage and prioritise workload among a team to deliver agreed outcomes.
- Base security clearance (baseline) or the ability to obtain one.
Highly Desirable
Completed or currently undertaking Certificate 3 or above in Information and Records Management.
Position Notes:
- Salary offered will be between $96,503 - $108,869 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
- Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
- Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
- Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.
Please complete the application and submit by 15 February 2026 at 11:30PM.
Follow our guidelines for candidate use of Artificial Intelligence (AI) throughout the recruitment process.
Please contact our recruitment team on (02) 9633 3262 or [email protected] for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to David McCarty by emailing [email protected] with Position title in the subject line.
Click here for more information or to apply