Start Date | 19 February 2026

Course Overview

The BSB30120 Certificate III in Business (Records and Information Management) is a nationally recognised qualification that develops practical skills in business operations, communication, and foundational records and information management. These skills are relevant across many industries, including corporate organisations and government departments, where effective and contemporary records management practices are essential.

This qualification supports learners in developing the capabilities needed to contribute effectively in business, administrative, and records management environments. Learners strengthen their communication, teamwork, and critical thinking skills while also building awareness of wellbeing, inclusivity, sustainability, and workplace safety. The course promotes digital literacy through the practical use of technology for collaboration and secure information handling.

With a strong emphasis on records and information management, learners gain experience in organising, retrieving, controlling, and maintaining business records, supporting small projects, and ensuring data accuracy and compliance skills that are valuable in today’s records and information management settings.

Note: This is an online self-paced course.

 

Course Details

Duration: Learners typically complete the course within 12–18 months when studying part-time. You will, however, be provided a generous enrolment period of up to 24 months to support flexible progression through the program.

Delivery: Training is online, in a self-paced format through a Learning Management System.

Units of Competency

This course requires a total of 13 units: six core units and seven electives.

Core Units

  • BSBCRT311 Apply Critical Thinking Skills in a Team Environment (self-paced online study)
  • BSBPEF201 Support Personal Wellbeing in the Workplace (self-paced online study)
  • BSBSUS211 Participate in Sustainable Work Practices (self-paced online study)
  • BSBTWK301 Use Inclusive Work Practices (self-paced online study)
  • BSBWHS311 Assist with Maintaining Workplace Safety (self-paced online study)
  • BSBXCM301 Engage in Workplace Communication (self-paced online study)

Electives Units

  • BSBTEC404 Use Digital Technologies to Collaborate in a Work Environment (self-paced online study)
  • BSBXCS303 Securely Manage Personally Identifiable Information and Workplace Information (self-paced online study)
  • BSBPMG430 Undertake Project Work (self-paced online study)
  • BSBINS302 Organise Workplace Information (self-paced online study)
  • BSBINS307 Retrieve Information from Records (self-paced online study)
  • BSBINS308 Control Records (self-paced online study)
  • BSBINS309 Maintain Business Records (self-paced online study)
Career and Study Pathways

Career Pathways

Completion of this course may support learners in pursuing roles in the records and information management field, including:

  • Information Operations Officers
  • Information Management Support Officer
  • Records Officer
  • Records Assistant

Further study

The Certificate III in Business (Records and Information Management) provides a strong foundation for continued learning. Graduates may choose to pursue additional qualifications, such as:

  • BSB40120 Certificate IV in Business (Records and Information Management)
  • BSB50120 Diploma of Business (Records and Information Management)

Entry requirements apply for further study pathways.

RIMPA Benefits

Learners taking the Certificate III in Business (Records and Information Management) at RIMPA will also enjoy the below additional benefits:

  • Access to RIMPA Resources

  • Access to RIMPA Community

  • Discount to RIMPA Events

  • Free access to 1-3 RIMPA Workshops/eLearns *

Note: *Applicable workshops will be assigned by the trainer

Entry Requirements

There are no formal prerequisites for entry into this training program. However, prospective learners will be screened against the following criteria to ensure suitability and support successful participation:

  • Completion of Year 10 or an equivalent level of education or experience.
  • Basic computer and digital skills.
  • Sound Language, Literacy and Numeracy (LLN) skills. Learners may be required to complete an LLN assessment as part of the enrolment process.
  • A Unique Student Identifier (USI).

Learners who do not initially meet LLN or digital skill requirements may still be able to enrol, provided the trainer endorses the enrolment and appropriate support strategies are implemented.

Course Fees

EMPLOYER-PAID ENROLMENTS

If your employer is funding your course, the following fees apply:

  • Members: $2,900
  • Non-Members: $3,500

RIMPA MEMBER PAYMENT PLAN OPTIONS

SELF-FUNDED

Option 1:
$1,500 upfront
$700 per month for 2 months
Total course fee: $2,900

Option 2:
$1,000 upfront
$440 per month for 5 months
Total course fee: $3,200

NON-MEMBER PAYMENT PLAN OPTIONS

SELF-FUNDED

Option 1:
$1,500 upfront
$1,000 per month for 2 months
Total course fee: $3,500

Option 2:
$1,000 upfront
$560 per month for 5 months
Total course fee: $3,800

All fees include tuition and assessment. Any additional costs will be disclosed before enrolment. Non-member rates apply to learners who are not current RIMPA Global members.

Assessment Methods

All learners will be assessed using a variety of methods designed to ensure they demonstrate the required skills and knowledge for the qualification. Assessment may include:

  • Observation – Practical activities such as role plays or demonstrations will be adapted for remote completion while maintaining the validity and reliability of the assessment.
  • Questioning – may include self-assessment, written questionnaires, activity modules, or interviews where applicable.
  • Structured Activities – may include projects, case studies, presentations, demonstrations, role plays, or progressive tasks

For more details, you can speak to us on 1800 242 611 or email us at [email protected]

Note: WYSE Business College (RTO 46463) is responsible for enrolment, assessment, and issuing the BSB30120 Certificate III in Business (Records and Information Management).