Case Studies

This presentation demonstrates how to use Action Tracking and To Do features to manage workflows, automate reminders, and track tasks within Content Manager (TRIM). It showcases practical examples for improving accountability, monitoring progress, and streamlining business processes such as contract management and staff administration.

This white paper explores how organisations can use intelligent automation and machine learning to improve business processes while keeping people at the centre. It examines the benefits of human–machine collaboration, increased efficiency, enhanced customer outcomes, and practical strategies for scaling automation successfully.

The enterprise content manager system journey of the University of Mpumalanga in South Africa presented at the 2018 InForum convention.

Follow Edith Cowan University's records management transformation journey as it evolves from traditional records management to a modern information management approach. This presentation shares practical lessons on governance, digital transformation, EDRMS implementation, stakeholder engagement, organisational change, and preparing for Microsoft 365, SharePoint, and cloud-based information management.

This presentation shares Edith Cowan University's records management transformation journey, highlighting practical strategies for modernising recordkeeping, implementing an EDRMS, supporting organisational change, and preparing for Microsoft 365 and SharePoint. It offers valuable lessons on governance, user adoption, digital transformation, and the evolving role of information management professionals.

This report explores the latest social media trends and how evolving consumer expectations are shaping digital engagement. It provides insights into emerging platforms, social commerce, influencer marketing, content strategies, and online communities to help organisations build stronger, more effective social media strategies.