Training Materials

This Business Operating Procedure provides a practical framework for establishing, maintaining, and managing an **Information Asset Register (IAR)**. It outlines the purpose of an IAR, key asset information to capture, governance responsibilities, and processes for identifying, protecting, and maintaining critical information assets to support business continuity, compliance, and effective information governance.

This guide outlines the business rules for using an **Enterprise Content Management (ECM)** system to create, capture, register, and manage organisational records. It covers recordkeeping obligations, document naming conventions, email management, metadata standards, version control, quality assurance, and best practices to ensure information is accurate, accessible, compliant, and easy to retrieve.

This training and induction resource introduces staff to their records management responsibilities and organisational recordkeeping requirements. It outlines key legislative obligations, what information should and should not be captured into the EDRMS, privacy and confidentiality requirements, and the importance of completing records management induction to ensure compliant and consistent information management practices.

This practical guide outlines best practice for the secure and compliant destruction of digital records, regardless of where they are stored. It covers governance requirements, disposal authorisation, sentencing, approval workflows, secure destruction methods, sanitisation techniques, documentation, and audit requirements to help organisations implement defensible and legally compliant digital disposal processes.

This practical guide provides best practice advice for preparing clear, concise, and effective board papers that support informed decision-making and good governance. It includes guidance on board paper structure, writing techniques, governance requirements, review processes, and a sample template to help organisations improve the quality and consistency of board reporting.

This introductory training presentation provides an overview of records management principles and best practices. It explains the importance of creating, capturing, classifying, storing, and disposing of records, while outlining staff responsibilities, legislative requirements, information governance, and the role of Electronic Document and Records Management Systems (EDRMS) in supporting compliant and effective recordkeeping.

This guide provides a practical overview of administering and configuring SharePoint Online and OneDrive for Business. It covers site architecture, governance, security, metadata, permissions, records management, retention, and compliance settings, along with best practice recommendations for designing, managing, and maintaining a secure and effective Microsoft 365 information environment.

This guide outlines the principles and functional requirements for managing records within business systems. It provides practical guidance on identifying records, integrating recordkeeping into business processes, capturing metadata, managing records throughout their lifecycle, and implementing retention and disposal requirements. Based on international standards, it is a valuable resource for organisations designing, procuring, or reviewing business systems to ensure they support effective records management, compliance, and accountability.

This presentation introduces the Queensland State Archives Recordkeeping Maturity Assessment Tool, designed to help organisations assess their current recordkeeping capability, identify areas for improvement, and develop a roadmap towards best practice. It explains the five levels of recordkeeping maturity, outlines key governance principles, and provides practical guidance for building a strategic, sustainable, and digitally capable records management program.