Jacqueline is a dedicated leader in records and information management, with more than 15 years’ experience driving strategic Information Governance within the government sector. As an ambassador for RIMPA Global, she champions risk management and the modernisation of industry practices. Jacqueline is eager to advance the profession and communicate the value of the industry to executive leadership. Committed to continuous professional development, she thrives on collaboration and sharing knowledge with peers to inspire positive change. Alongside her ambassador role, Jacqueline offers consultancy services, helping professionals develop strategic plans, governance frameworks, training programs, benchmarking and conducting compliance assessments.
Elected Board Member 2025-2026
Elected Board Member 2025-2026
Julie Carpenter is a passionate advocate of information and records management.
With over 20 years’ experience in the information and records industry and qualifications in both Information and Knowledge Management, she specialises in leading teams of professionals to deliver specialised IM services, planning IM strategic direction and developing and implementing policy to support compliance.
John has worked in business development for 23 years providing outsourced services, including digitisation, information and records management, fully automated multichannel communications, full business process re-engineering and operational managed services. John works with Government supplying secure end to end digitisation services, including ballot scanning for election events and preservation digitisation of heritage materials from paper files, books, and maps to micro fiche for the likes of the National Library and National Archives of Australia.
Executive Assistant and Finance Officer, RIMPA Global
Executive Assistant and Finance Officer, RIMPA Global
Carolyn has over 40 years' experience in managing and leading the effective management of information assets. She aims to enable good, and inspire better, practice.
With no disrespect to African folklore that says, ‘it takes a village to raise a child’, Carolyn believes ‘it takes a network to raise awareness’. She uses her and others' extensive networks to learn, share and deliver.
Carolyn will help you understand information value and will partner with you to maximise that value. She wants to see information used, re-used, shared, and aggregated to build knowledge, and wisdom. Carolyn is a RIMPA Global ambassador and, more than once, you will hear about her positive experiences with the program.
Director, Records & Information Management Ltd
Director, Records & Information Management Ltd
Michele is a highly experienced and respected Information and Records Management consultant with over 35 years of expertise in designing and implementing recordkeeping systems, metadata frameworks, retention schedules and classification structures and in the last 15 years working extensively in the M365 space specialising in Information Architecture and M365 from an RM/IM perspective. She is the Director and Lead Consultant at Records & Information Management Ltd a consultancy that operates across New Zealand and Australia, has done work on international engagements in South Africa, the UK, Seychelles, and various African countries.
Michele’s core competencies include:
She has led major projects for government agencies, universities, museums, and corporate clients in both Australia and New Zealand. Her work is grounded in practical, real-world solutions that align with legislative compliance and business efficiency and is always end user centric.
Michele through RIM is also a strategic partner with various organisations, where she is recognised for her leadership in SharePoint Information Architecture and digital transformation initiatives.
Her leadership style is collaborative and outcomes-focused, often guiding teams through complex transitions such as digital transformation, EDRMS replacement projects, and quality management system replacements. She is known for her ability to simplify complex information environments and embed sustainable governance practices.
Michele holds professional certifications including CERIM and ARIM, is an active member of the RIMPA, ARMA and AIIM communities and is a past president of the Auckland chapter of RMAA.
Passionate Records & Information Management professional, and Artificial Intelligence (AI) convert with a focus on the digital automation of daily business practices in a BAU supporting role for information managers in all sectors.
I have over 25 years' experience managing records and information in both Australia & New Zealand, having developed my skills and experience in the local government and tertiary sectors.
Loves everything RIMPA Global - the Records and Information Manager's life support system - has served on numerous Branch and Board positions since 2004.
Jade has extensive experience with records, information management, technology and digital transformation in Local Government. Jade currently works as the Manager of Digital and Customer Information at Hunter’s Hill Council.
In previous employment, Jade was a consultant for Redman Solutions. For Jade, consulting is all about getting the right people in the room and asking the right questions to identify the challenges different business areas face, and to improve processes that deliver better outcomes for council, the community and customers.
Records and information management is not always a high priority in some organisations, but Jade’s fresh perspective and deep understanding helps teams make significant process improvements, and fast.
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