ORGANISATION MANAGEMENT

Description: Change is something we all need as it helps us grow both personally and professionally, yet most people find it hard to make the move out of their comfort zone. Let’s unlock the resistance and motivate our team members to embrace change, with the required skills.

Change Management plays a vital part in the success of your records and information management projects. That’s why it is important to understand how to manage change and culture within your organisation.

Level: Lead | Records and Information Management

Learning Outcome: At the end of this workshop, you should be able to:

• Define and understand the benefits of change management programs.
• Understand the difficulties when undertaking change.
• Identify the stages of change.
• Understand in detail the content requirements of a change management plan.
• Consider why change management programs can fail.

Description: Policies written effectively ensure clarity and the right interpretation.

Let us assist you in your journey to creating effective policy. We will discuss all of the vital steps involved including the basic concept, getting started, writing, implementing, communicating and reviewing the policy. You are sure to walk away from this workshop with the experience and knowledge required for writing effective policy.

Level: Lead | Records and Information Management

Learning Outcome: At the end of this workshop, you should be able to:

• Understand the basic concept of a Policy.
• Know how to get started with Writing Policy.
• Gain Knowledge on how to write Policies.
• Understand how to implement and Communicate the Policy.
• Know how to review the Policy.

Description: In this ever-changing environment, it has become increasingly important to consider and implement online training options for your business. We will walk you through the important factors to consider as well as the best way to develop an effective online training program.

Level: Lead | Records and Information Management

Learning Outcome: At the end of this workshop, you should be able to:

• Determine the types of online training available.
• Identify the bad and indifferent when offering online training.
• Prepare a training needs analysis on the type of training required for your business.
• Understand the type of functionality available for online programs.
• Create the required storyboard based on the agreed objectives and outcomes.
• Determine strategies to effectively communicate your online training.
• Understand options for the monitoring and reviewing of online training.

Description: Strategic planning allows us to envision the future of records management, helping to develop the required processes and procedures.

Having a clear goal on what you want to achieve is critical, and this workshop will help you understand the importance of a records management strategic plan, the risks involved, the roadmap to follow, and finally the components required in your business case creation to make it happen.

Level: Lead | Records and Information Management

Learning Outcome: At the end of this workshop, you should be able to:

• Understand the importance of a Records Management Strategic Plan.
• Understand what a Records Management Strategic Plan is.
• Understand the benefits of a Records Management Strategic Plan.
• Understand the risks of not having a Records Management Strategic Plan.
• Learn about the five-step cycle of a Records Management Strategic Plan.
• Learn about the six components that make up your Records Management Strategic Plan business case

Description: Project Management is a life skill that is essential though we are not all project managers. We have seen ourselves being assigned to work on projects and we try our best to navigate and ensure we deliver the expected results.

Records and Information Practitioners can no longer rely solely on our industry-specific skills as our roles have evolved and now require transferable or soft skills such as project management. Most types of work can be classified as a project although the size, length and complexity of the project will always differ, therefore we all need to have project management skills to plan, delegate, monitor and control activities and aspects of the project to achieve the project objectives.

Level: Lead | Records and Information Management

Learning Outcome: At the end of this workshop, you should be able to:

• Understand project management and project elements and the most common methods.
• Identify project resources and common project roles and responsibilities.
• Identify the common stages when managing a project.
• Create a project management plan.
• Develop a project schedule.