IG POLICIES: WHAT IS GOOD CONTENT?
How do I know what's a policy and what's a procedure?
What's the difference between a policy and a directive?
Which definitions should we include?
Do we have to list everyone's roles and responsibilities?
This session will answer questions that come up time and time again when drafting policy instruments so that you're confident that you have the right content included.
Lewis S. Eisen, B.A., J.D., C.I.P., offers an approach to drafting policy that has been adopted by groups at organisations across Canada, the United States, and the United Kingdom. He is the author of the international bestseller ’How to Write Rules that People Want to Follow: A Guide to Writing Respectful Policies and Directives'.
Mr Lewis S. Eisen JD CIP CVP
