INTRODUCTION

Welcome to Unlocking the Potential of Information Management, a five-part masterclass designed to elevate the role of Information Management (IM) within your organisation.

This Masterclass is based on the MIMS eBook series written by Anne Cornish CSRIM MRIM (Life) – CEO RIMPA Global.

This comprehensive masterclass series guides practitioners through the essential skills and strategies needed to shift IM from a behind-the-scenes function to a recognised driver of business value.

This course is instructor-led with hands-on experience.


ATTENDANCE & PARTICIPATION DETAILS

Who should attend? All persons with Information Management responsibilities, including data, knowledge, records, archives, libraries, and more.

Duration: Classes held each fortnight over 10 weeks, consisting of 5 sessions of approximately 2 hours each.

Timings: 10.00 am AEST to 12:00 pm AEST.

Conditions:

  • A minimum of five attendees is required for RIMPA Global to deliver this Masterclass.
  • As the course is highly interactive, full attendance on all scheduled days is essential, and session recordings will not be provided.

DESCRIPTION

This masterclass will empower you to position IM as an enabler of success in a digital-first world, through practical tools, real-world examples, and engaging content.

Each session focuses on a core capability starting with understanding your organisation’s inner workings, building trust and credibility, educating with impact, creating tangible value, and mastering effective communication.

These themes represent the critical areas where information professionals can influence change, foster innovation, and align IM with strategic priorities.


LEARNING OUTCOMES

  • Gain practical insight into understanding your organisation’s structure, culture, and priorities to tailor Information Management services that truly resonate and make an impact.
  • Develop the confidence and capability to build trust and credibility as an Information Management professional by communicating with clarity, demonstrating value, and delivering consistent results.
  • Learn how to educate and inspire stakeholders by translating Information Management into clear, compelling value showing how it drives smarter decisions, innovation, and business success.

  • Discover how to create organisational value through Information Management by leveraging technology and optimising business processes.

  • Develop the ability to communicate the benefits of effective Information Management to stakeholders.


TOPICS COVERED

The course will cover the following topics:

Series 1: Know Your Organisation

  • IM’s role in the procurement of IT Systems
  • Records and Information Management in the Strategic Plan
  • Assessing Information Management Culture
  • Understanding Your Organisation's Demographics
  • Identifying Key Influencers

Series 2: Building Trust and Credibility

  • Knowledge and Approachability
  • Speaking the Truth
  • Celebrating Small Wins
  • Participation in Enterprise Projects

Series 3: Educate with Inspiration

  • Demonstrating Passion
  • Avoiding Ineffective Sales Pitches
  • Addressing Non-Compliance
  • Increasing Productivity
  • The Path to Becoming Digital
  • Benefits of Information Management
  • Real-World Success Stories

Series 4: Creating Value

  • Providing Solutions, Not Problems
  • Becoming Invaluable to Your Organisation
  • Improving Customer Support
  • Enhancing Convenience
  • Leveraging Technology
  • Streamlining Business Processes
  • Effective Tools and Resources
  • Business Integration

Series 5: Effective Communication

  • The Art of Listening
  • Collaborating with Your Team
  • Providing Solutions and Key Messages
  • Communicating Passion and Enthusiasm
  • Seeking Input and Feedback
  • The Importance of Truth
  • Consistency in Communication
  • Using Stories for Impact