Online Short Course | Policies and Procedures

Policies and procedures are the backbone of effective information governance, but creating documents is only the beginning. The real challenge lies in designing policies that are practical, enforceable, and aligned with organisational goals, while ensuring procedures support consistent day-to-day action.

This Policies and Procedures eLearn has been designed specifically for information management professionals who want to strengthen governance capability, improve compliance outcomes, and drive better information practices across their organisation.

Through practical insights, real-world examples, and actionable guidance, you will explore:

• Why Policies and Procedures Matter, understand the critical role governance documents play in compliance, accountability, risk management, and organisational success.
• How policies and procedures work together and why confusing the two can weaken governance outcomes.
• The essential elements of clear, effective, and sustainable records and information management policies.
• Strategies for successful rollout, staff engagement, communication, and embedding governance into organisational culture.
• Common pitfalls, monitor effectiveness, and ensure policies remain relevant in changing environments.

Designed to be practical, engaging, and immediately applicable, this eLearn empowers professionals to move beyond theory and create policies and procedures that deliver real business value.