Spotlight on Records Management: Key Audit Lessons for the Public Sector
Effective records management is essential to good governance. Through the Audit Lessons initiative, the ANAO have shared practical insights from recent audits to help professionals across the Australian public sector strengthen performance, ensure compliance, and support transparency.
Records management applies to all Australian Government officials and is especially important for those working in information and data governance. A record includes any information created, received, or sent in the course of government work. These records hold business value and are central to operational integrity.
When managed effectively, records provide a reliable foundation for decision-making, public accountability, and business continuity. They also ensure compliance with legislative requirements and preserve critical corporate knowledge.
Strong records management improves business efficiency, enhances data security, and helps agencies remain prepared during change or crisis. Most importantly, it builds trust with the Parliament and the Australian public by promoting integrity and transparency.