Resource Search

This presentation demonstrates how to use Action Tracking and To Do features to manage workflows, automate reminders, and track tasks within Content Manager (TRIM). It showcases practical examples for improving accountability, monitoring progress, and streamlining business processes such as contract management and staff administration.

The top five lessons to enable alignment between business outcomes and governance requirements presented by Jade Reed at the 2018 Inforum convention.

Presented by M. Grimes for the Queensland Conference 2019.

This document outlines the procedures and best practices for managing, storing, and disposing of electronic files within a business environment.

This document outlines the procedures and best practices for managing, storing, and disposing of hard copy records within a business environment.

This practical guide helps staff determine where different types of business information should be stored to support effective information management and compliance. It explains what constitutes information of business value, when records should be captured in an EDRMS, and how to distinguish between personal, collaborative, and official business information using simple decision-making guides and examples.

Presentation by Alex Webling and Shane Marshall for the Queensland State Conference.

This handy reference guide provides an overview of Australia's cybersecurity, cybercrime, and cybersafety landscape, along with links to key government agencies, legislation, research organisations, and online resources. Ideal for information management professionals seeking trusted sources to strengthen cyber awareness, understand the regulatory environment, and access practical guidance on protecting information and managing cyber risks.

A presentation by Karin Gerhardt on documenting Indigenous knowledge for the Queensland Conference 2021.

Records are not artefacts: Australian government records in the age of Digital Continuity presented by Christopher Colwell at the 2018 In-Forum convention.

This corporate procedure outlines best practices for digitally signing outgoing correspondence. It provides guidance on when digital signatures are required, approved signing methods, delegated authority, and recordkeeping requirements to ensure signed documents remain authentic, compliant, and securely managed.

This practical decision tree helps staff determine when a document requires a digital signature and when one is not necessary. By guiding users through common scenarios—including approvals, contracts, committee decisions, and standard correspondence—it promotes consistent decision-making, supports governance requirements, and ensures the appropriate use of digital signatures across an organisation.

A report and guide to using digital signatures including executive summary and resource information.

Here are some risks/issues that may need to be considered in any digitisation plan/program.

Digitisation project in the Toowoomba Region presented for the Queensland Chapter Meeting 2019.

This practical project outline provides a step-by-step framework for planning and delivering a successful digitisation project. Covering preparation, conservation, scanning, metadata capture, quality assurance, OCR, EDRMS integration, and project sign-off, it helps organisations implement digitisation projects that align with best practice and produce high-quality, compliant digital records.

Beyond eDRMS presented by Cathaye Robertson for the Queensland Conference 2019.

This practical guide explains Australia's permanent electronic governance reforms, including the use of virtual and hybrid meetings, electronic document execution, digital signatures, meeting notices, member participation, and governance requirements. It provides practical guidance and best practice tips to help organisations confidently implement compliant electronic meeting and document processes.

How to explain why and how Records Management delivers significant business value presented by James price at the Western Australian Seminar 2019.

Fact sheet to provide a guide to recordkeeping practices when working from home.